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Stepan Announces Sample Shipment Policy Change Starting in 2019

In early 2019, Stepan Company will be updating our global freight policy for commercial sample shipments. The revised policy will require a sample requestor to provide a freight carrier account number, at the time the sample order is placed, for surfactant products that are to ship in quantities greater than 1 liter (L). A freight carrier account number will not be required for standard sample quantities of 250 milliliters (mL) or 1 liter (L).

Please note that the current policy of requesting a freight carrier account number for rush shipments, regardless of quantity or product type, will remain in effect. If you have any questions regarding this policy, please contact our North America Technical Service Department at 1-800-745-7837 (STEP) or techserv@stepan.com.

 
 
 
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